Account Receivable Agent

Descriere:

DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority.
Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice

Responsibilities
• Resolve customer receivable issues, disputes, and/or claims with Customer Service and Commercial colleagues by collecting, analyzing, and reviewing client data
• Resolve customer inquiries promptly & accurately, by understanding customer market & needs
• Proactively contact customers for prompt collection or resolution of aged receivables, by regularly collecting & analyzing customer data
• Have a controllership overview of the dunning cycle/letters
• validate that reports meet GE's risk & financial requirements
• Coordinate Payment Plan proposals, pre-bankruptcy and pre-receivership recoveries, once approved by the risk department

Cerinte:

• University Degree of equivalent experience
• 1-3 years’ experience as Account Receivable
• First experience to cash collection or customer service, ideally in a multinational environment
• Ability to work under pressure in a dynamic environment
• Target driven & Thirst for learning!
• Microsoft Office proficiency, especially Excel
• Demonstrated effective cash collection skills, with detail orientation
• Proven Financial Analysis Skills
• Fluent English (written & verbal)
• Ability to be proactive and to think “outside the box”
• Excellent proven interpersonal and teamwork skills
• Excellent verbal and written communication skills
• Capable of resourceful problem solving, while remaining customer-focused
• Cultural Awareness in a diverse and international environment
• Must be eligible to work in the UK without restriction