Suport Clienti Limba Germana

Descriere:

Respond to all customer enquires within given timescales, efficiently and effectively
To develop and maintain a full technical knowledge of client products and services
To be able to recognize when a problem or query should be transferred to another department or a more senior member of staff
Logging of all calls accurately and in line with procedure

Cerinte:

German skills (B2, C1)
University degree (not mandatory)
Good knowledge of MS Office
Empathy, creativity and enthusiasm
Self confidence
Willingness for development